Frequently Ask Questions.
When you subscribe to FastIPTV , you get login credentials to IPTV server with instructions for how to setup it on your device
Since you report us a support question we try to make our best to find out what is going on, depending on the case it could take more or les time, however a standard time could be minutes.
We support all the IPTV boxes and android devices, Including MAG boxes and Formuler.
We aim to email you within 5min – 1 hour of purchase to arrange setup of your order. Please note during busy periods at evenings and weekends orders may take up to 2 hours to process
We offer a full range of UK, US, Europian and Asian channels with a 4k /Ultra HD quality
If you have a problem after using your IPTV subscription or you don’t like it. We offer a 7 Days Money Back Guarantee.
Please pay attention that 1 subscription can be used on multiple devices if that not at the same time , however you can watch only on 1 device at a time.
You should use a VPN only if your internet service provider is blocking or throttling your connection, otherwise you don’t need to use a VPN, as our service is perfectly safe to use.
First thing to do is to restart your router, device and try again. This helps in many cases.If the issue still continues, you have to test the internet speed directly from your device.
Open this website: www.fast.com directly from your streaming device (not a different). The result should be 20 Mbps or higher.
If your device is not getting the proper speed or your internet provider is throtlling your connection, you’ll experience buffering.
Yes, we do have EPG. We usually send the epg links when sending your order. If you have not received it, contact us and we will send it.
We stand behind our service. You do not like our service! Cancel within 7 days and pay only for the period you have used.
Subscription starting to be active from the moment you will receive your activation credentials in your e-mail.
We activate all new accounts in 30 minutes to 2 hours hours after the invoice is paid.
f you are using a set-top box such as MAG or AVOV and have just set up your device with our service, you will need to perform a hard reset of your device. Simply power off your device, unplug your power cable and re-plug it in.
For Kodi, you will need to clear your cache. If unsuccessful, attempt a re-install of Kodi itself.
First, please check your network connection, reboot your router and device, and then try again. Secondly, if your network connection is no problem, please check whether your account is used on other devices. as you can view from more than 1 device at the same time.
If the link is not working, always check the link on PC using the VLC software. If it works it means that there is something wrong on your end. When typing in your M3U link make sure you are not entering any space and you are not using your M3U link on other devices.
Contact us or create a support ticket if the link does not work on your PC after troubleshooting.
cinemaIPTV provides users with around +21,000 live TV channels from the world in local and international languages. Instead of this, a user will also get 40,000 to 60,000+ VODS including TV Series, Movies, Dramas and so on